Monitoring the mobile workforce has always been challenging, especially for small companies that provide delivery services, but thanks to the advancement in tracking technology and development of tools like cell phone tracker, businessmen can now stay updated about the status of all their employees 24/7. These apps monitor the location of company-owned devices and pinpoint it on the map, allowing you to know the whereabouts of your employees remotely. Here is how these simple apps are reshaping the delivery business.
Increases Employee Performance
The major problem faced by the employers in a delivery business is the untold breaks employees take while en-route to the client or customer. Tracking apps overcome this problem by keeping employers updated with the exact location of employees, leaving the latter with no other option but to drive on the given route without taking any break or stopping at a nearby place. This automatically increases employee performance, resulting in an increase in the company’s profits.
Enhances Quality of Customer Service
When it comes to delivery business, then timing is everything that matters. Customers prefer taking the services of those companies that delivers the order on time, whereas late delivery means losing a valuable customer. Tracking apps have resulted in an increase in customer service quality, making customers happy and satisfied, as most of the companies running delivery businesses have started to keep their customers updated about the status of their delivery in real-time through the use of cell phone tracker. The fact that they are constantly on the radar keeps employees motivated to reach their given destination on time.
Saves Time and Money
Several businessmen have reported an increase in their profits after the use of employee tracking apps, as they not only save time but also money. These apps make sure that every employee delivers the product within the dedicated time without wasting even a minute. Employees are provided with the shortest routes having minimum traffic so that they can deliver products to as many customers as possible. The best part is that employee tracking apps offer all these benefits at a quite reasonable price.
Generate Extra Profits
Some delivery businesses run on a very small scale with limited resources and only a handful of employees. The returns aren’t that great either. However, a tracking app has the potential to increase the profits of delivery business up to a great extent. It keeps employees from wasting time and company’s resources, and also attracts more customers, while making the existing customers more loyal to the company.
Provides Protection against Lawsuits
It is not a rarity for employees to file a lawsuit for matters related to their work. This is when tracking apps comes in handy, as they store the location history of all the employees, which can be presented in the court of law to prove company’s stance, thus saving them thousands of dollars which will otherwise be given to the employees as a compensation. There are several examples where employee monitoring and tracking apps helped companies in winning the courtroom proceedings.