As a property manager, you are responsible for managing and taking care of real estate properties others entrust you with. You play the role of the person connecting landlords to potential tenants. You are given the responsibility of maintaining and taking care of the property assigned to you. As a property manager, you are expected to connect with people and respond to their problems quickly and efficiently.
The majority of your task involves working with and keeping in touch with various tenants, landlords, contractors and even maintenance workers. For interaction with them, you are required to maintain a good working relationship with them. To be successful in your field, you are expected to be vigilant, consistent and detail oriented.
A few set rules you need to follow are:
Always Have a Plan
As a property manager, it is important to know how to deal with the various problems that are most likely to occur. In order to do so in an effective and diligent manner, it is important that you think and act rationally. When a crisis rises, you must keep a cool head and remain calm. Clients you cater to look to you whenever they have a problem. These problems may include floor or water damage, roof damage, claiming insurance and several other similar matters. You must always have a plan where you save as much property as you can while keeping the best interests of the client in mind. Knowing how to deal with these issues is what ensures the clients and also reinstates their faith in entrusting you with their property.
Deal With All Problems Clients Have
Whether it is a tenant or landlord, there is a chance that you face complaints. When it comes to property management, listen to what the client has to say and to keep it in their respective file so you can address it diligently and without delay. Everything from a small maintenance problem to hazardous construction is something that you might eventually be expected to address. If you are not quick to respond, it automatically impacts the way clients perceive your performance.
Keep The Landlord In Touch
To manage everything and ensure your suggestions are heard, keep a good communication with the landlord. Find a method and time suitable to both of you. Because either of you cannot be available all the time, setting a weekly time is advisable. Your landlord is your most important client, so keep them updated about everything going on with their property.
When you are a property manager, your priorities should be to keep everything in check at all times. Especially when the landlord is away, keeping the property safe is what falls under your responsibility. Once a tenant is hired, you must act as the mediator and ensure that both the tenant and the landlord are happy. When looking for a tenant run thorough background checks to see if they are suitable given the needs of the landlord or not. It is your job to meet the prerequisites of both and help reach an amicable agreement.
Calum Murray writes articles for potential real estate agents and managers. Because of his experience, he can guide his readers to property consultants like http://www.jamesgibb.co.uk/ so that they have the best knowledge in the field.